Our Packages

Crew27 Support Packages

Full-time support for busy eCommerce brands who need things done – fast, right and on time.

24/7 E-commerce Support – Never Feel Stuck Again

Running an online store means problems can show up anytime — even at 3AM. With Crew27’s Dedicated E-commerce Support Package, you're never stuck figuring things out on your own.

You get real humans, real answers and real action — 24 hours a day, 7 days a week.

What’s Inside the Package?

We’ve broken down everything you get. Every part of this package does a job. Here’s what’s included and why it matters.

Email & Chat Support (24/7 – Unlimited)

Quantity: Unlimited requests
What it does: You message us anytime and we reply fast — often within 10-30 minutes.
Why it matters: Problems don’t wait. Neither do we.
Strength: Instant communication. Instant peace of mind.

Fix & Update Requests (Up to 20 Tasks/Month)

Quantity: 20 tasks every month.
What it does: Need something changed on your site? Bugs fixed? Products updated? We handle it.
Why it matters: Your store stays clean and running without needing your attention.
Strength: : Each task handled in 24 hours or less.

Product Upload & Optimization (Up to 100 SKUs/Month)

Quantity: : 100 product uploads/month
What it does: We handle bulk product uploads, descriptions, tags, images and pricing.
Why it matters: You don’t waste time dealing with inventory — we handle it.
Strength: Optimized for search, clean layouts and fast uploads.

Sales Performance Checks (1x/Week)

Quantity: Weekly reports
Strength: Increases email revenue by 15–30% monthly.
What it does: We review what’s selling, what’s not and suggest what to fix or focus on.
Why it matters: You stay focused on products that are working — not wasting money on ones that don’t.

Slack or WhatsApp Access (Real-Time Support)

Quantity: Unlimited daily messages
What it does: Skip long emails. Talk directly with your Crew27 team.
Why it matters: Fast help = faster results.
Strength: Think of us as your team on speed dial.

Tech Checkups (2x/Month)

Quantity: Twice a month
What it does: We look under the hood of your store — speed, bugs, mobile view and more.
Why it matters: Keeps your store fast, clean and mobile-friendly.
Strength: Stops problems before they become disasters.

Add-On Support Available

Need more than 20 tasks? Want extra product uploads or more channels (like Amazon or Etsy)? We’ve got add-ons to scale with you. Just ask.

Real Impact for Real Stores

Getting a professional virtual assistant for affordable VA services is an ideal solution. You get an opportunity to work with the best and gain profits instantly.

Clients report fewer store issues in the first month
0 %
See faster turnaround than their previous freelancers
0 %
Over products uploaded last year
0 +
Most issues resolved in under hours
0 +

Why choose Crew27 Marketing?

Built for Busy eCommerce Brands

If you're juggling product launches, sales targets and marketing plans, the last thing you need is to stress over tech issues or tiny tasks. Our support packages are built to make things easy, fast and done right — every time.

Need round-the-clock eCommerce support?

Want a real team without hiring full-time staff?

Get started with the Crew27 Dedicated E-commerce Support Package today.

You run the business. We keep it moving.

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Hire Virtual Assistant

Services — Built for Shopify, Amazon and Beyond

Our ecommerce experts are trained in the platforms that matter:

eCommerce VA

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Marketplace VA

These VAs specialize in marketplace platforms like Amazon, Walmart and TikTok Shop.

Marketing VA

These VAs support your ad and marketing teams with execution, monitoring and reporting.