Privacy Policy

Your Privacy Matters

At Crew27 Marketing, a brand owned and operated by Exquicrat Media Private Limited, we know your time is limited and your trust is valuable. We collect only what’s needed to provide you with efficient service, accurate communication and fast project delivery. This Privacy Policy explains exactly what we collect, how we use it and how we keep it safe.

What We Collect and Why

1. Contact Information

When you register, request a service, or sign up as a client, we collect your name, email address, company name and phone number. This lets us contact you about your project, send updates and provide account access.

2. Payment Information

If you purchase a service, you’ll be asked for payment details (like your credit card or PayPal info). This is processed through secure third-party payment systems. We don’t store your full card number–only the last four digits for record-keeping.

3. Service Preferences

To help speed things up, we collect details about your service needs (e.g., ad platforms used, store type, traffic volume). This helps us assign the right team, tools and timeline to your project.

How We Use Your Data

We use your information to:

  • Set up and manage your account.
  • Communicate project timelines and updates.
  • Send invoices, receipts and payment confirmations.
  • Offer occasional updates on features or service offers (you can opt out anytime).
  • Comply with legal and financial record-keeping.

We do not sell, rent, or share your personal information with anyone outside Crew27 Marketing or our secure service partners.

Who Can See Your Info

Only our internal project managers, developers, or client success teams will access your information–only when they need it to complete your project. If a third-party partner helps us complete a task (e.g., Stripe or PayPal for billing), they see only what’s needed and are bound by strict privacy rules.

Cookies and Tracking

We use cookies to make your experience smoother. Cookies remember your login and help us track what services interest you most. This helps us speed up your experience and only show you what matters.

You can disable cookies in your browser at any time, but some parts of the site might not work as expected.

Security & Bot Protection

To protect our website from spam, bots, and automated abuse, we use Cloudflare Turnstile. This is an invisible verification tool that runs silently in the background without requiring traditional CAPTCHAs. It analyzes telemetry and device data solely to confirm you are a real user. Please note that this data is processed in accordance with the Cloudflare Turnstile Privacy Addendum.

Emails & Notifications

You’ll get emails for important updates like project status, account activity, or scheduled changes. You’ll also get marketing emails now and then–we keep these short, helpful and optional.

Want fewer emails? Hit “unsubscribe” at the bottom of any promo message or let us know at [email protected]

Keeping Your Info Safe

We use secure servers, password protection and encryption to protect your data. While no system is 100% foolproof, we follow industry standards and review our systems regularly to keep your data as secure as possible.

Edit or Remove Your Info

Need to update your info or delete your account? Email us and we’ll handle it within 5 business days.

Changes to This Policy

If anything changes, we’ll post it here. For big updates, we’ll notify you by email first.

Questions?

Email or write to:
[email protected]
Crew27 Marketing
India